Privacy Policy

1. Information We Collect

Information You Provide Directly

When you contact us through our website, request a consultation, or engage our services, we collect information you voluntarily provide, including:

• Name, email address, phone number, and company/organization name
• Project descriptions, business requirements, and communications you send us
• Any other information you choose to include in forms or messages

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address, browser type, operating system, and device information
• Pages visited, referring URLs, and time spent on pages
• General geographic location derived from IP address

Information from Business Engagements

If you engage Quezaal for software development, AI, or cloud services, we may receive additional information necessary to deliver those services, including access credentials, system data, and technical specifications as agreed in your service agreement.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries — replying to your messages, questions, and consultation requests
• To provide services — delivering software development, AI/ML solutions, cloud infrastructure, and other contracted services
• To communicate — sending project updates, proposals, invoices, and relevant service communications
• To improve our website — understanding how visitors use our site to make it more useful and effective
• To comply with legal obligations — meeting our responsibilities under applicable law
• To protect our rights — detecting, preventing, or addressing fraud, security issues, or technical problems

We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects about you.

3. How We Share Your Information

We share your information only in limited circumstances:

• Service providers — trusted third-party vendors (e.g., email platforms, cloud infrastructure providers) who assist us in operating our website and business, bound by confidentiality obligations
• Professional advisors — attorneys, accountants, and other advisors where necessary for legal or compliance purposes
• Legal requirements — if required by law, court order, or governmental authority
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice to you
• With your consent — in any other circumstance where you have given explicit consent

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and understand usage patterns. These include:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — help us understand how visitors interact with our site (e.g., page views, traffic sources)

You may configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled. We do not use tracking technologies for behavioral advertising.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. When information is no longer needed, we delete or anonymize it in accordance with our internal data governance practices.

For active client engagements, project-related data is typically retained for the duration of the engagement plus a reasonable period thereafter as required by applicable law or our contractual obligations.

6. Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications, access controls, and secure data storage practices consistent with industry standards.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or interests, we will notify you as required by applicable law.

7. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to legal obligations
• Opt-out of communications — unsubscribe from marketing emails at any time using the link provided in those emails
• Data portability — where applicable, receive your data in a portable format

Minnesota residents and others in the United States may have additional rights under applicable state privacy laws. To exercise any of these rights, contact us at connect@quezaal.com. We will respond to verifiable requests within a reasonable timeframe.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites, tools, or services. This Privacy Policy applies only to Quezaal's website and services. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: